Rules for hospitality as they reopen indoors on May 17

Jamie Norman
11 Jan 2022
5 min read

As we enter stage 3 of the government's lockdown roadmap, we get that one step closer to some normality as restrictions continue to ease. We can finally sit back inside and enjoy our favourite pubs and restaurants again after weeks of alfresco dining.

However, as we see restrictions ease there are still rules in place that the hospitality industry must follow to remain compliant with regulations and keep staff and customers safe as we continue to exit the current lockdown.

Here’s what you need to know to open safely indoors and avoid costly fines from May 17 onwards:

What are the current restrictions on the number of customers allowed to mix?

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Indoor hospitality resumes on May 17, the rule of six will remain in place indoors for mixing households. Although if you are only from two different households, groups of any size are allowed to mix indoors.

Gatherings of up to 30 people are allowed outdoors, while support bubbles are still classed as a single household.

Is there still the 10 pm curfew?

There are no time constraints for indoor/outdoor hospitality venues from May 17

Do you still need to serve a ‘substantial meal’?

No, you can serve customers alcohol with there being no need for a ‘substantial meal’

Do customers still need to wear a face mask, if so when?

Face masks rule will continue to remain in place and need to be worn when customers are away from their table.

Is track and trace still needed?

Track and Trace measures will need to continue as we welcome customers back indoors, everyone over 16 will be required to scan and check in on the NHS app or you will need to leave an option for customers to leave their contact details for track and trace.

Is table service still required?

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For now, table service is still required and there mustn't be any customers ordering at the bar or standing without a reason to be.

What are the rules for Venue staff?

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Staff should be wearing masks as are customers when needed to do so while using hand sanitizer and washing their hands frequently. All members of staff must also fill out a covid-19 risk assessment, this can be done and enforced through our risk assessment tool on hopsy.

How loud can music be in venues?

Music and broadcasts are to play at a low volume to prevent shouting, singing, and dancing in the venue.

What are the regulations for venues?

Social distancing measures will still need to remain in place, this means one-way systems if social distancing can’t be enforced. Larger spacing between tables, with dividers in place if needed.

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