Resources and insights

Browse our library of free guides, blogs, and resources to help you get started on the path to safety and compliance in your business.
Articles

How to Create Rotas for Your Hospitality Staff Without the Hassle

You’ve likely spent countless hours balancing staff schedules & dealing with last-minute changes; all whilst ensuring your establishment is adequately staffed.
Jamie Norman
11 Jan 2022
5 min read
Articles

How to Schedule and Assign Tasks Seamlessly in Your Restaurant

Running a restaurant involves many tasks that must be managed efficiently to ensure smooth operations and satisfied customers.
Jamie Norman
11 Jan 2022
5 min read
Articles

How to Prepare for Unannounced Health Inspections

The key to handling unannounced health inspections lies in consistent preparation and effective management of food safety practices.
Jamie Norman
11 Jan 2022
5 min read
Articles

Enhance Your Hospitality Business with These Free Resources

Discover essential free resources to streamline your UK hospitality business operations and ensure safety.
Jamie Norman
11 Jan 2022
5 min read
Articles

How to Automate Compliance Reporting in Hospitality

Traditionally, compliance reporting has been a labor-intensive and error-prone process.
Jamie Norman
11 Jan 2022
5 min read
Articles

How to Perform HACCP Checks to Ensure Food Safety

The Hazard Analysis Critical Control Point (HACCP) system helps businesses keep food safe.
Jamie Norman
11 Jan 2022
5 min read
Articles

How to Improve Compliance with Daily Task Management Tools

The importance of robust compliance mechanisms cannot be overstated in an industry as prone to scrutiny as hospitality.
Jamie Norman
11 Jan 2022
5 min read
Articles

Top 10 Reasons to Use Restaurant Software in 2024

Restaurant software has become increasingly essential in 2024, driving the transformation of the food service industry.
Jamie Norman
11 Jan 2022
5 min read
Articles

Fighting Restaurant Food Waste with Technology

Restaurants face a big problem: a lot of food is wasted. In fact, about one-third of all food produced globally is lost or wasted each year.
Jamie Norman
11 Jan 2022
5 min read
Articles

How Automation is Changing the Game for Pubs

The backbone of any pub lies in its operational efficiencies—how smoothly it runs, manages inventory, and delivers services.
Jamie Norman
11 Jan 2022
5 min read
Articles

How to Maximise Profits with Data-Driven Menu Design

At the core of data-driven menu design lies the meticulous analysis of customer preferences, sales data, cost of goods sold, and operational efficiency.
Jamie Norman
11 Jan 2022
5 min read
Articles

5 Ways Technology is Transforming Customer Service in Restaurants and Pubs

Technology is everywhere, and it’s changing how restaurants and pubs work.
Jamie Norman
11 Jan 2022
5 min read
Articles

Streamlining Inventory Management for Restaurant Success

Recent studies indicate that restaurants can cut food costs by up to 2-10% through effective inventory management.
Jamie Norman
11 Jan 2022
5 min read
Articles

The Growing Importance of Online Reviews and Reputation Management Software

A staggering 93% of consumers say that online reviews impact their purchasing choices, underscoring the immense power these digital testimonials hold.
Jamie Norman
11 Jan 2022
5 min read
Articles

How Modern POS Systems Can Transform Hospitality Operations

Modern POS technology does more than just facilitate sales; it offers a comprehensive solution that touches every aspect of the business.
Jamie Norman
11 Jan 2022
5 min read
Articles

Crafting the Perfect Menu with Data-Driven Insights

Gone are the days when menus were just a list of dishes chefs liked to cook. Now, it's all about what you, the customer, love to eat.
Jamie Norman
11 Jan 2022
5 min read
Articles

The Importance of Data Security in Restaurant Management Systems

The restaurant sector, now more than ever, finds itself at a crossroads where technology enhances efficiency but also brings new risks.
Jamie Norman
11 Jan 2022
5 min read
Articles

The Future of Pubs: Trends and Predictions

From rustic, rural watering holes to the bustling alehouses of city centres, pubs have historically served as much more than mere establishments for drinking.
Jamie Norman
11 Jan 2022
5 min read
Articles

Streamlining Hospitality Audits with Digital Tools

Audits affect every part of the business, from ensuring the freshness of ingredients in the kitchen to the smooth running of service at the bar.
Jamie Norman
11 Jan 2022
5 min read
Articles

Maximizing Efficiency with Integrated Hospitality Software

The demands for robust risk management, stringent compliance adherence, and efficient staff management have never been more pronounced within hospitality.
Jamie Norman
11 Jan 2022
5 min read
Articles

Hospitality in 2024: What's Next?

As we step into 2024, the hospitality landscape continues to evolve at an unprecedented pace.
Jamie Norman
11 Jan 2022
5 min read
Articles

Tapping into the Non-Alcoholic Trend: Opportunities for Bars

As the public's perception of leisure and socialising continues to evolve, so too does the role of bars in society.
Jamie Norman
11 Jan 2022
5 min read
Articles

Innovative Technologies Transforming Food Safety in Hospitality

With technology, pubs and restaurants can manage food safety in smarter ways that suit the fast-paced nature of today's world.
Jamie Norman
11 Jan 2022
5 min read
Articles

Dynamic Pricing in Hospitality: Leveraging Software for Revenue Growth

Dynamic pricing involves adjusting prices in real-time based on current market demands, representing a significant shift from traditional pricing models.
Jamie Norman
11 Jan 2022
5 min read
Articles

The Impact of AI and Big Data on Hospitality Business Strategies

Facing the challenges and preparing for the future is crucial for the hospitality industry as it embraces AI and Big Data.
Jamie Norman
11 Jan 2022
5 min read
Articles

The Future of Dine-In: What 2024 Holds for Restaurants

The UK’s palate has always been evolving, and by 2024, we're in for some tantalising trends.
Jamie Norman
11 Jan 2022
5 min read
Articles

Preventing Hospitality Incidents with Automated Risk Assessments

Under the fancy decorations & inviting smells, there's a key element that holds this fantasy together: managing risks.
Jamie Norman
11 Jan 2022
5 min read
Articles

Why Every Hospitality Business Needs an All-in-One Platform

The hospitality sector has seen a flurry of software solutions, each promising to address a unique challenge.
11 Jan 2022
5 min read
Articles

KPIs: Measuring Success in the Restaurant Industry

Beyond the delightful plates and the din of happy diners lies the intricate fabric of numbers, data, and performance metrics.
Jamie Norman
11 Jan 2022
5 min read
Articles

Sustainable Practices for Modern Restaurants

Sustainability is more than a buzzword; it’s a commitment to safeguarding our planet for future generations.
Jamie Norman
11 Jan 2022
5 min read
Articles

How to Optimise Food Safety Protocols with Hopsy

Food safety is crucial for keeping folks healthy, chuffed, and coming back for more!
Jamie Norman
11 Jan 2022
5 min read
Articles

The Dos & Don'ts When Implementing a HACCP Plan in Restaurants

Creating a magical dining experience is as important as ensuring every dish is safe & sumptuous.
Jamie Norman
11 Jan 2022
5 min read
Articles

How Hopsy Embraces the WHO's Five Keys to Safer Food

When you last dined out, did you consider the backdrop of trust you placed in that eatery?
Jamie Norman
11 Jan 2022
5 min read
Articles

A Historical Look at Food Safety Measures in Restaurants

An overview of food safety's evolution from the birth of modern restaurants to digital solutions.
Jamie Norman
11 Jan 2022
5 min read
Articles

How to Easily Navigate Pub Code Regulations with Hopsy

Pubs that use digital platforms report an average 40% improvement in tenant relations.
Jamie Norman
11 Jan 2022
5 min read
Articles

A Comprehensive Guide to Creating an Effective HACCP Policy

89% of restaurants that implement a HACCP system report a decrease in foodborne illnesses and customer complaints.
Jamie Norman
11 Jan 2022
5 min read
Articles

Emerging Hospitality Technology Trends of 2023

Contactless payments are expected to grow at a compound annual growth rate (CAGR) of 19.1% up until 2030.
Jamie Norman
11 Jan 2022
5 min read
Articles

Top 10 Most Common Food Safety Violations in Restaurants

Despite the importance of food safety, violations are surprisingly common in many restaurants
Jamie Norman
11 Jan 2022
5 min read
Articles

Elevating Your Establishment: The Route to a Flawless Food Hygiene Rating

The Food Hygiene Rating stands as a beacon guiding establishments on the standards they need to uphold.
Jamie Norman
11 Jan 2022
5 min read
Articles

Tips to Train Your Staff on New Hospitality Software

There's no denying that it can be an uphill battle to keep all the cogs turning smoothly in your hospitality business.
Jamie Norman
11 Jan 2022
5 min read
Articles

Software-Driven Advantage in the Hospitality Industry

To gain a competitive advantage using software, a business must identify its strategic goals and select solutions that align.
Jamie Norman
11 Jan 2022
5 min read
Articles

A Beginner's Guide to Choosing Hospitality Software in the UK

If you're a newcomer to the hospitality industry, choosing the right software to manage your business can feel like traversing an intricate maze.
Jamie Norman
11 Jan 2022
5 min read
Articles

The Sustainable Hospitality Alliance Unveils Industry-Led Benchmarking Framework Tool

The SHA, a prominent global network dedicated to responsible hospitality, has announced a new sustainability benchmarking framework and tool.
Jamie Norman
11 Jan 2022
5 min read
Articles

Why Every UK Pub Should Invest in Modern Hospitality Software

For countless individuals, both local and beyond, the quintessential British pub serves as far more than just a place to enjoy a pint.
Jamie Norman
11 Jan 2022
5 min read
Articles

The Impact of AI on the UK's Hospitality Industry

The UK offers everything from traditional pub stays to luxury hotel experiences.
Jamie Norman
11 Jan 2022
5 min read
Articles

The Rise of Cloud Kitchens and Digital Dining

Cloud kitchens. You might have heard them called ghost kitchens, virtual kitchens, or dark kitchens. But what are they?
Jamie Norman
11 Jan 2022
5 min read
Articles

10 Must-Have Practices for Sustainable Hospitality Management

With rising global concerns about environmental health, the hospitality industry is not exempt from the conversation.
Jamie Norman
11 Jan 2022
5 min read
Articles

How Hospitality Software is Transforming the Dining Experience

Welcome to the future of dining where technology and hospitality merge to enhance your experience.
11 Jan 2022
5 min read
Articles

Charity Launches Café Staffed by Young People with Learning Disabilities

The Camouflage Café, located at the refurbished Moorings Sociable Club, opened its doors last week with a launch event attended by local residents & café staff.
Jamie Norman
11 Jan 2022
5 min read
Articles

How To Safeguard Your Hospitality Business and Reputation

Balancing the upkeep of brand reputation and stringent compliance with health and safety regulations can seem like a Herculean task.
Jamie Norman
11 Jan 2022
5 min read
Articles

Harnessing Data Analytics for Hospitality Business Growth

The hospitality industry, a cornucopia of diverse services and offerings, has been feeling the heat of competition in recent times.
Jamie Norman
11 Jan 2022
5 min read
Articles

How Technology is Revolutionising Staff Productivity in Hospitality

The hospitality industry is known for its ever-changing environment. With so many moving parts, it can be difficult to stay on top of everything.
Jamie Norman
11 Jan 2022
5 min read
Articles

Streamlining Company Operations Management with Hopsy

With numerous responsibilities and factors to consider, it's essential to have a solution that simplifies the entire process. That's where Hopsy comes in.
Jamie Norman
11 Jan 2022
5 min read
Articles

What Does a Health and Safety Audit Include for UK Hospitality Businesses?

As a hospitality business in the UK, it's important to maintain the highest standards of health and safety to protect both your staff and customers. One way to ensure that
Jamie Norman
11 Jan 2022
5 min read
Articles

Why You Need an Online Rota for Your Business

Are you tired of the hassle of managing employee schedules? An online rota may be the solution you've been looking for. With features like automated scheduling and real-
Jamie Norman
11 Jan 2022
5 min read
Articles

How to troubleshoot creeping costs in your hospitality business

The average profit margin in hospitality restaurants is around 3%-5%. This means that if restaurant owners do not pay attention to creeping costs, they run the risk of
Jamie Norman
11 Jan 2022
5 min read
Articles

The Transition from wet-led to food led pubs

The rise of gastro & the fall of wet-led pubs Why does Britain love their pubs so much? Is it for the atmosphere, beer on tap, the classic...
Richard Cerkasins
11 Jan 2022
5 min read
Articles

Help Managing Your Hospitality Business

The UK hospitality industry is our 4th largest employer with nearly a quarter of a million businesses, 2 million directly employed workers and many more indirectly dependent. According to t
Richard Cerkasins
11 Jan 2022
5 min read
Articles

Pub Risk Assessment Solutions

The importance of carrying out risk assessments in any potentially dangerous situation, from school trips to nuclear power plants, might seem obvious to us now, but it
Richard Cerkasins
11 Jan 2022
5 min read
Articles

Compliance Management Software for the Hospitality Sector

Customers in the hospitality industry might agree that the most important part of their experience is good service. However, for those who run businesses within the
Richard Cerkasins
11 Jan 2022
5 min read
Articles

Is the future of payments fully digital?

Contactless cards have been around since 2010, with most if not all card providers offering the option for contactless pay. In the last decade this technology has exploded in
Richard Cerkasins
11 Jan 2022
5 min read
Articles

Compliance software: Get smart with your business compliance

Whether you run your own independent restaurant, or are part of a larger hospitality group, business compliance is essential. Owners know that even their best efforts can fall short when try
Richard Cerkasins
11 Jan 2022
5 min read
Articles

Simplifying operations with staff management software

Fed up of drowning in paper? Always losing the communication book? Excel sheets taking over your desktop? Well, why not take away all that mess and stress with our ultra easy staff managemen
Richard Cerkasins
11 Jan 2022
5 min read
Articles

How To Protect Your Business | Compliance Tools | Hopsy

Introducing our compliance management software Restaurant health and safety. Yes, it's dry. Yes, it's longwinded. But healthy and safety
Richard Cerkasins
11 Jan 2022
5 min read
Articles

How to prepare your pub or restaurant for Christmas

It's never too early to start preparing for Christmas, especially if you run a hospitality business. With the most anticipated holiday of the year comes an opportunity to increase
Richard Cerkasins
11 Jan 2022
5 min read
Articles

How to increase customers using Facebook Ads: Guide for pubs and restaurants

Driving traffic to your restaurant, bar or pub is an essential part of growing a profitable business. In the past restaurant marketing was done through flyers, radio or tv ads but
Richard Cerkasins
11 Jan 2022
5 min read
Articles

5 halloween ideas for restaurant putting the spook in spook-tober

Using Halloween to your advantage Although Haloweeen might not be an official holiday it never fails to bring out people to restaurants and events. With more than half
Richard Cerkasins
11 Jan 2022
5 min read
Articles

4 tips to increase restaurant sales during quiet periods

Quiet periods are the worst, not only are you missing out on revenue, the day just drags on and on. Luckily there's a lot of things you can do to ensure you constantly have a steady stream o
Richard Cerkasins
11 Jan 2022
5 min read
Articles

Vaccine passport explained; will you need one for a night out in the uk?

What is a vaccine passport? A vaccine passport otherwise knows as a vaccine certificate, immunity certificate or health pass is a document that shows proof
Richard Cerkasins
11 Jan 2022
5 min read
Articles

UK beer shortage; 75% of ordered stock missing

Pubs and restaurants across the UK faced a beer shortage around the crucial August bank holiday weekend due to worker strikes. Around 1,000 drivers from GXO Logistics
Rachel Hellon
11 Jan 2022
5 min read
Articles

How to make a fair rota using Hopsy's online rota creator

An introduction to our online rota creator Staff are the backbone of any business. That why getting your staff rota right is so important (especially in hospitality). If you've
Richard Cerkasins
11 Jan 2022
5 min read
Articles

How a restaurant management system can give more control over your business

What is a restaurant management system (RMS) A restaurant management system is a type of software designed for pubs, bars and
Richard Cerkasins
11 Jan 2022
5 min read
Articles

How to make a fair rota for your venues

Creating a fair rota for your staff is quite the task, there’s so much to take in consideration from annual leave, someone calling in sick and ensuring service runs as
Rachel Hellon
11 Jan 2022
5 min read
Articles

Health and safety checklist for pubs and restaurants

What is a health and safety checklist? A health and safety checklist summarises everything you need to have covered to stay compliant with health and safety legislation.
Richard Cerkasins
11 Jan 2022
5 min read
Articles

Risk assessment template: guide with examples

Risk assessment template: the right structure for your business There are plenty of risk assessment templates available and how they are
Richard Cerkasins
11 Jan 2022
5 min read
Articles

What is a risk assessment?

Risk assessment definition The risk assessment definition is; a systematic process of evaluating risks that might be involved in a specific role or undertaking. It's an industry standard
Richard Cerkasins
11 Jan 2022
5 min read
Articles

How restaurant management software compares to paper systems

A good restaurant management system can do a lot for your business from helping you complete daily task lists to compliance management. Traditionally this has been
Rachel Hellon
11 Jan 2022
5 min read
Articles

Rules for hospitality as they reopen indoors on May 17

As we enter stage 3 of the government's lockdown roadmap, we get that one step closer to some normality as restrictions continue to ease. We can finally sit back
Jamie Norman
11 Jan 2022
5 min read
Articles

How to improve your restaurant health and safety

What are the restaurant health and safety requirements? Compliance has always played a significant role in the success of a restaurant. All venues in the UK are legally required to do
Richard Cerkasins
11 Jan 2022
5 min read
Articles

How to pass an EHO inspection

Environmental Health Officers (EHO) are responsible for ensuring food businesses comply with food safety law. Whether you own a pub, manage a cafe or sell sandwiches to go, you’ll need to b
Eppie Shepherd
11 Jan 2022
5 min read
Articles

Key dates for Hospitality owners: Plan your reopening

Boris Johnson has revealed a roadmap outlining key dates for the exit strategy to get England out of lockdown and back to some form of normality.
Rachel Hellon
11 Jan 2022
5 min read
Articles

What is HACCP - Why is it important for your business?

There’s no doubt about it. The process of handling, preparing and serving food isn’t an easy one. With so many aspects of hygiene and contamination to consider, regulating
Eppie Shepherd
11 Jan 2022
5 min read
Articles

Lockdown exit strategy for UK: What does it mean for hospitality

It has felt a lifetime since hospitality owners were forced to close their doors amid a third national lockdown imposed on England to control the spread of coronavirus, now
Rachel Hellon
11 Jan 2022
5 min read
Articles

Top 5 restaurant management tools for every hospitality owner

Whether you’re planning on opening a bar, pub or restaurant or you’ve been in hospitality management for a while, now is the time to get thinking about your entire
Eppie Shepherd
11 Jan 2022
5 min read
Articles

How to achieve a five star food hygiene rating

The hospitality industry has been through the wringer. We’ve survived endless lockdowns. Adapted to regulations. Even served sausage rolls on the street to loyal
Richard Cerkasins
11 Jan 2022
5 min read
Articles

Lockdown Restrictions: Hospitality to stay closed until May

As it stands pubs and restaurants are looking to remain shut until the May bank holiday due to the updated Covid-19 lockdown restrictions.
Rachel Hellon
11 Jan 2022
5 min read
Articles

What you can do with 3 months free of Hopsy

Liverpool became the first area in England to experience the dreaded ‘tier 3’ back in October 2020. And whilst restrictions definitely decreased the infection rate, the
Rachel Hellon
11 Jan 2022
5 min read
Articles

Nationwide Lockdown: 5 Tips for bar and restaurant owners

It's official, a second nationwide lockdown is upon us, and with a lack of clarity from the government on how long it might last it’s sure to be a rough few weeks or even
Richard Cerkasins
11 Jan 2022
5 min read
Articles

Tier 4 and beyond: How will new restrictions affect Liverpool?

Liverpool has been very lucky with its Tier placement. Following a city wide lockdown we moved into Tier 2 due to an exceptional response to rising cases which saw many
Richard Cerkasins
11 Jan 2022
5 min read
Articles

3 solutions for keeping your venues Covid-19 secure

Service is the cornerstone of hospitality. A friendly welcome at the door, a warm smile as you place an order. But since the beginning of the Covid-19
Eppie Shepherd
11 Jan 2022
5 min read
Articles

UK heading back to tiered restrictions in March

Coronavirus restrictions will not disappear in one “big bang” but England could instead return to a tiered system, Foreign Secretary Dominic Raab has said.
Rachel Hellon
11 Jan 2022
5 min read
Articles

Will Liverpool move to Tier 1 on Dec 16th?

What will the Tier system review mean for Liverpool? December 5th saw Liverpool coming out of lockdown into Tier 2 which was widely
Richard Cerkasins
11 Jan 2022
5 min read
Articles

How restaurant management software can streamline your operations

Restaurant management software; what is it? Everyone has a restaurant management system in place, be it on paper or digital but hospitality is constantly evolving - and that’s
Eppie Shepherd
11 Jan 2022
5 min read
Articles

Covid regulations checklist for restaurants, pubs and bars

The hospitality industry has been flooded with new rules throughout 2020. Outdoor dining only. Closing before 10 pm. No salt and pepper shakers! We’ve truly been tried
11 Jan 2022
5 min read
Articles

5 companies supporting venues during the covid crisis

This year has been without a doubt the most challenging and disappointing year for the whole of the hospitality industry, in and out of lockdowns and venue closures putting so many businesse
Richard Cerkasins
11 Jan 2022
5 min read
Articles

The new Covid-19 tier rules for the Hospitality industry explained

The new Covid-19 tier strategy will see most of England in two of the toughest levels of measures when it comes to the national lockdown next week.
Rachel Hellon
11 Jan 2022
5 min read
Articles

How to save with online cleaning schedule templates

Believe it or not, most independent bars and restaurants are still relying on old school methods to manage their daily cleaning schedule for kitchens and everything else,
Eppie Shepherd
11 Jan 2022
5 min read
Articles

The new Covid-19 tier system - what it means for hospitality

As England is coming to the end of its second lockdown of the year, we are facing a whole other challenge with the updated tier system coming in to play on December 2nd.
Rachel Hellon
11 Jan 2022
5 min read
Articles

Top 5 tips to pass a health and safety restaurant inspection

Maintaining Health and safety in the workplace used to be relatively simple as long as everyone washes their hands and has the right coloured cutting board but in
Eppie Shepherd
11 Jan 2022
5 min read
Articles

Useful sites and resources for Covid-19 and everything in between

Finding the right guidance for your bar or restaurant can be a minefield with the number of websites and articles out there trying to make sense of the latest guidelines. Knowing what applie
Richard Cerkasins
11 Jan 2022
5 min read