Browse our library of free guides, blogs, and resources to help you get started on the path to safety and compliance in your business.
Why does Britain love their pubs so much? Is it for the atmosphere, beer on tap, the classic pub food or a mixture of it all? Wet led pubs
The UK hospitality industry is our 4th largest employer with nearly a quarter of a million businesses, 2 million directly employed workers and many more indirectly dependent. According to t
The importance of carrying out risk assessments in any potentially dangerous situation, from school trips to nuclear power plants, might seem obvious to us now, but it was only introduced a
Customers in the hospitality industry might agree that the most important part of their experience is good service. However, for those who run businesses within the industry, there are many
Contactless cards have been around since 2010, with most if not all card providers offering the option for contactless pay. In the last decade this technology has exploded in popularity as m
Whether you run your own independent restaurant, or are part of a larger hospitality group, business compliance is essential. Owners know that even their best efforts can fall short when try
Fed up of drowning in paper? Always losing the communication book? Excel sheets taking over your desktop? Well, why not take away all that mess and stress with our ultra easy staff managemen
Restaurant health and safety. Yes, it's dry. Yes, it's longwinded. But healthy and safety compliance is essential to de-risking your busine
It's never too early to start preparing for Christmas, especially if you run a hospitality business. With the most anticipated holiday of the year comes an opportunity to increase sales an
Driving traffic to your restaurant, bar or pub is an essential part of growing a profitable business. In the past restaurant marketing was done through flyers, radio or tv ads but that has c
Although Haloweeen might not be an official holiday it never fails to bring out people to restaurants and events. With more than half of Brits projected
Quiet periods are the worst, not only are you missing out on revenue, the day just drags on and on. Luckily there's a lot of things you can do to ensure you constantly have a steady stream o
A vaccine passport otherwise knows as a vaccine certificate, immunity certificate or health pass is a document that shows proof of immunisation from a conta
Pubs and restaurants across the UK faced a beer shortage around the crucial August bank holiday weekend due to worker strikes. Around 1,000 drivers from GXO Logistics who are responsible fo
Staff are the backbone of any business. That why getting your staff rota right is so important (especially in hospitality). If you've been cro
A restaurant management system is a type of software designed for pubs, bars and restaurants. Unlike a point of sales system (POS) which on
Creating a fair rota for your staff is quite the task, there’s so much to take in consideration from annual leave, someone calling in sick and ensuring service runs as smoothly as possible w
A health and safety checklist summarises everything you need to have covered to stay compliant with health and safety legislation. Performing regul
There are plenty of risk assessment templates available and how they are implemented can vary from business to business. H
The risk assessment definition is; a systematic process of evaluating risks that might be involved in a specific role or undertaking. It's an industry standard
A good restaurant management system can do a lot for your business from helping you complete daily task lists to compliance management. Traditionally this has been done through the use of lo
As we enter stage 3 of the government's lockdown roadmap, we get that one step closer to some normality as restrictions continue to ease. We can finally sit back inside and enjoy our favouri
Compliance has always played a significant role in the success of a restaurant. All venues in the UK are legally required to docu
Environmental Health Officers (EHO) are responsible for ensuring food businesses comply with food safety law. Whether you own a pub, manage a cafe or sell sandwiches to go, you’ll need to be
Boris Johnson has revealed a roadmap outlining key dates for the exit strategy to get England out of lockdown and back to some form of normality.
This plan is crucial for hospitality owners
There’s no doubt about it. The process of handling, preparing and serving food isn’t an easy one. With so many aspects of hygiene and contamination to consider, regulating safe food consumpt
It has felt a lifetime since hospitality owners were forced to close their doors amid a third national lockdown imposed on England to control the spread of coronavirus, now approaching the s
Whether you’re planning on opening a bar, pub or restaurant or you’ve been in hospitality management for a while, now is the time to get thinking about your entire business.
COVID-19 has ch
The hospitality industry has been through the wringer. We’ve survived endless lockdowns. Adapted to regulations. Even served sausage rolls on the street to loyal punters.
**But there’s one
As it stands pubs and restaurants are looking to remain shut until the May bank holiday due to the updated Covid-19 lockdown restrictions.
It was recently announced that the government is f
Liverpool became the first area in England to experience the dreaded ‘tier 3’ back in October 2020. And whilst restrictions definitely decreased the infection rate, the hospitality sector wa
It's official, a second nationwide lockdown is upon us, and with a lack of clarity from the government on how long it might last it’s sure to be a rough few weeks or even months for everyone
Liverpool has been very lucky with its Tier placement. Following a city wide lockdown we moved into Tier 2 due to an exceptional response to rising cases which saw many businesses slowly get
Service is the cornerstone of hospitality. A friendly welcome at the door, a warm smile as you place an order.
But since the beginning of the Covid-19 pandemic, this has been challenged. F
Coronavirus restrictions will not disappear in one “big bang” but England could instead return to a tiered system, Foreign Secretary Dominic Raab has said.
He said “The aim is by the middle
December 5th saw Liverpool coming out of lockdown into Tier 2 which was widely celebrated but will the city continue on this upwards
Everyone has a restaurant management system in place, be it on paper or digital but hospitality is constantly evolving - and that’s without c
The hospitality industry has been flooded with new rules throughout 2020. Outdoor dining only. Closing before 10 pm. No salt and pepper shakers! We’ve truly been tried and tested.
This year has been without a doubt the most challenging and disappointing year for the whole of the hospitality industry, in and out of lockdowns and venue closures putting so many businesse
The new Covid-19 tier strategy will see most of England in two of the toughest levels of measures when it comes to the national lockdown next week.
Here is a full breakdown of the differen
Believe it or not, most independent bars and restaurants are still relying on old school methods to manage their daily cleaning schedule for kitchens and everything else, and we’re talking e
As England is coming to the end of its second lockdown of the year, we are facing a whole other challenge with the updated tier system coming in to play on December 2nd.
Majority of the co
Maintaining Health and safety in the workplace used to be relatively simple as long as everyone washes their hands and has the right coloured cutting board but in the age of the Coronavirus
Finding the right guidance for your bar or restaurant can be a minefield with the number of websites and articles out there trying to make sense of the latest guidelines. Knowing what applie
A lot has happened over the last couple of months, especially in the North West. Since then most of the country has seen things return back to normal thanks to the reopening of most business
As a venue operating in the UK, it’s a fact of life that we must be compliant with quality standards. I
Everyones encountered a staff policy before, especially in the world of hospitality. They provide guidance, consistency and clarity on proper procedure. Which is usually documented in an
Before reopening to the general public, it can feel like there is a mountain to climb to ensure current government legislation on being Covid-19 secure is be
Eat out to help out is set to end on the 31st of August and as 85,000 venues have taken part so far the question remains; Has it worked to boost the hospitality industry as promised?
In 2018, two budding entrepreneurs met in a lift. One a solution-orientated developer looking for his next project. The other a business-driven creator, seeking a partner to make his idea co
We know what it takes to put together the all-important staff rota. You’ve thought about how to m