Set the standard once. Run it everywhere.
Decide how a venue should be run, and push that exact standard to every site. So the way your best venue operates becomes the way all of them operate.
How does Hopsy keep every venue running the same way?
You build your checks, policies and audits once at company level, then push them to every venue or only the ones that need them. A new site inherits the standard the day it opens, a policy change reaches every venue at once with a record of who acknowledged it, and because every site is scored against the same standard you can compare venues fairly and see exactly where consistency is slipping.
Every venue does it slightly differently, and the difference is the risk.
One site runs a tight opening routine. Another has its own version, half remembered. A third relies entirely on one good manager, and the day that manager leaves, the standard leaves with them. When every venue does things its own way, quality becomes a lottery, your brand becomes inconsistent, and the sites carrying the most risk are usually the ones you can see the least.
The customer experience, and the compliance position, varies from site to site.
Good practice lives in people's heads, so it walks out of the door when they do.
Rolling out any change means chasing every venue individually to adopt it.
Head office sets it. Every venue runs it. The score proves it.
You build your checks, policies and audits once, at company level, then target them at every venue or only the ones that need them. A new site inherits the standard the day it opens. A change to a policy reaches every venue at once, with a record of who has acknowledged it. And because every site is scored against the same standard, you can compare venues fairly and see exactly where consistency is slipping.
- Daily, weekly and monthly checks, targeted by venue, brand, department or role.
- Policies and procedures, issued once and acknowledged everywhere, with version control.
- Audits scored the same way at every site, so results are actually comparable.
- Guidance built into the task, including photos of how a thing should look when done right.
At a glance
- Set standards once at head office, run them at every venue.
- New sites inherit the standard from day one.
- Push a change everywhere at once, with proof of acknowledgement.
- Score every venue the same way, and compare them fairly.
Frequently asked questions
Can different venues have different checks?
Yes. You can push a standard to every venue, or target specific checks at particular sites, brands, departments or roles. So a food led site and a wet led site can each get what is relevant, within one consistent framework.
How quickly can we roll this out across our sites?
Because standards are set centrally and pushed out, a multi site roll out is measured in days and weeks, not months. Groups have gone live across multiple venues inside a fortnight.
What happens when we open a new venue?
A new venue inherits your company standards as soon as it is added, so it starts life running the same checks and policies as the rest of your sites, with no separate setup.
Make your best venue the standard for all of them.
Book an operations review and we will show you one standard running across your sites, or start free with a single venue.